If the above steps didn't help you, 99% of the time it's an issue with your ISP.Install any free app that isn't already on your device.Upgrade your device to the latest iOS version it supports.Check to see that your device is not full in Settings->General->Usage.If the icons don't jiggle at all, make sure "Deleting Apps" is not turned off in Settings->General->Restrictions Press the "Home" button to exit delete mode. Click and hold on the Clash of Clans icon until icon jiggles and "X" appears, then click it to remove.Wait until your device is fully off, then power it back on. Press and hold the sleep button until the power-off swipe displays, then power off.Power your device off and back on, then try re-launching the app.Once the app is closed out, you may attempt to reopen the app again Swipe up on the Clash of Clans app screen to close out of it. From the home screen, click the "Home" button twice to show open apps.If you suspect network issues, reset the, in Settings->General->Reset->Reset Network Settings Make sure you have a good network connection.
If this is the case, there is nothing you can do until they have solved the issue. Check the Clash of Clans Facebook/Twitter page to check for any post specifying server-wide issues.Continue this process until the problem is solved. Start with step #1 and if that step does not work, continue down the list to the next step. Please restore the device to it's original configuration to fully enjoy Clash of Clans. IMPORTANT: If your device is jailbroken, it is no longer fully supported and we can't help you. only linked to the local files on the device) can not be retrieved if you lose access to the local files. Villages not associated with GameCenter (i.e.
Some of these steps or menu paths may be different or not available on every iOS version.Īlso, please make sure to associate your village with GameCenter. There are times however, where some user's devices encounter issues after initial install, update, or server maintenance. Note that this page currently contains information for iOS users only.Ĭlash of Clans is extensively tested before each update on several platforms.
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